Questions about Buyer-Broker Agreements

FAQ: Required Buyer-Broker Agreements

What is a written buyer's agreement?

A written buyer's agreement is a binding document that outlines the relationship between a real estate buyer's agent and a buyer. It specifies the services the buyer’s agent will provide, the terms of representation, where services will be rendered, and for how long the agreement will be valid, among other things. This agreement is required before a buyer can tour any property listed on the MLS, in person or virtually. A written buyer agreement is an agreement between you and your real estate professional outlining the services your real estate professional will provide you, and what they will be paid for those services

Why are written buyer's agreements now mandatory?

Written buyer's agreements were made mandatory to ensure clarity, transparency, and mutual understanding between the buyer and the buyer’s agent. This requirement is part of broader changes aimed at protecting consumers and ensuring that all parties understand their rights and responsibilities.

What information must be included in the written buyer's agreement?

The agreement must include:

  • A clear explanation of anticipated services offered by the real estate buyer's agent.
  • The terms, including how, how much, and when the agent will be paid.
  • A statement that compensation and/or concessions are negotiable.
  • The areas, i.e., towns, cities, counties, etc., that will be included or excluded from the agreement.

What happens if there is no written buyer's agreement in place?

Without a written buyer's agreement, a real estate agent is not allowed to show properties listed on the MLS to a buyer. This requirement ensures that all parties have a clear understanding of their relationship and the terms of service before any property viewings, in person or virtually, take place.

Are there different types of written buyer's agreements?

Yes, the specific terms and format of the written buyer's agreement can vary. Some states, agents, and brokerages may offer different forms of buyer's agreements, such as exclusive or non-exclusive representation. However, all buyer's agreements must comply with the new transparency and disclosure requirements.

Have concerns about buyer's agent agreements?

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Will these changes affect the overall real estate transaction process?

While the mandate requirement for written buyer's agreements adds an additional step, it is designed to make the process more transparent and reduce misunderstandings or disputes later. The overall transaction process should remain largely the same, but with clearer communication and terms from the onset.

What should real estate buyer's agents know that the Buyer's agreement mandate is in effect?

Real estate brokerages, agents and MLS members must adhere to the requirements, informing their buyer's properly, using compliant agreement forms accordingly, and ensuring they clearly explain the terms and significance of the written agreement to buyer's.

If you’re a homebuyer working with an agent who is a REALTOR®, it means you are working with a professional ethically obligated to work in your best interest. As of August 17, 2024, you will be asked to sign a written buyer agreement after you’ve chosen the professional you want to work with. Here’s what you should know about these agreements:

Why am I being asked to sign an agreement?

Written buyer agreements became a nationwide requirement for many real estate professionals as a part of the National Association of REALTORS®’ proposed settlement of litigation related to broker commissions. The requirement went into effect on August 17, 2024.

Are these agreements new?

In some places, yes. Many states have required them for years, while some have not. As a result, it is entirely possible you or others you know have not used them in the recent past. Regardless, they are now a nationwide requirement for many real estate professionals.

Are these agreements negotiable?

Yes! You should feel empowered to negotiate any aspect of the agreement with your real estate professional, such as the services you want to receive, the length of the agreement, and the compensation, if any. Compensation between you and your real estate professional is negotiable and not set by law. In the written agreement, the compensation must be clearly defined (e.g., $0, X flat fee, X percent, X hourly rate)—and not open-ended or a range. Only sign an agreement that reflects what you have agreed to with your real estate professional.

How do I benefit from these agreements?

These agreements clearly lay out what services you (as a homebuyer) expect your real estate professional to provide, and what your real estate professional will be paid. These agreements make things clear and reduce any potential confusion at the outset of your relationship with your real estate professional.

When do I need to sign an agreement?

You will be asked to enter into a written buyer agreement with your real estate professional before “touring” a home with them, either in-person or virtually. If you are simply visiting an open house on your own or asking a real estate professional about their services, you do not need to sign a written buyer agreement.

Does this mean I have to pay my real estate professional out of pocket?

Not necessarily. While you are responsible for paying your real estate professional as outlined by your agreement, you can still request, negotiate for, and receive compensation for your real estate professional from the seller or their agent.

Do agreements dictate a specific type of relationship I need to have with my real estate professional?

No—you are allowed to enter into any type of business relationship with your real estate professional allowed by state law where you live.

Can I change or exit an agreement?

Yes. You and your real estate professional can mutually agree to change your agreement. Agreements may have specific conditions under which they can be exited, so read the text of the agreement and speak with your real estate professional if you would like to change or exit your agreement. However, please be advised, any time an agreement needs to be changed, the agent must submit a new agreement which will superced the original agreement.